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When shocked and grieving, it is an especially difficult time to
handle a lot of forms and details, or to gather facts. Haigh-Black is here to
offer guidance and assistance. Arrangement conferences may be held at our
chapel, or we are available to come to your home.
Anticipated Death at Home
If a hospice organization recognized by the State of Florida is in charge of
the patient's care, then a phone call from a hospice nurse is all that is
required. If a home health care provider is involved with the patient's care,
then by law, you must call 911 and inform the dispatcher that a death has
occured. The 911 dispatcher cannot assume that death has occured and therefore
they will dispatch Rescue as well as the Police who will respond as they would
to any normal emergency. In certain cases, you may be able to prevent Rescue
and the Police from responding with lights and sirens by having a DO NOT
RESUSCITATE ORDER. These can be obtained from a doctor or an attorney.
Unanticipated Death at Home
If there is neither Hospice nor a home health care provider involved, call 911
immediately. Rescue and the police or sheriff deputy will be dispatched. The
911 dispatcher cannot assume that death has occured. The officer will contact
the doctor who was in charge of the patients care. In the event that there is
not a doctor to sign the death certificate, the officer will have to contact
the Medical Examiner. The Medical Examiner will also be contacted if the EMT's
and the officer determines that the death may be due to a cause other than
natural.
At a Nursing Home
Upon entering a health care center or assisted living facility, one of the
first things they will need to know is what funeral home preference you have.
If death does occur, the facility will first notify the family and then call
the funeral home on record. If you would like to choose Haigh-Black Funeral
Home & Cremation Services, please let the person in charge of the facility
know.
At a Hospital
If a death occurs in a hospital, you will need to inform the nursing supervisor
to contact Haigh-Black Funeral Home & Cremation Services.
Out of Town
If a death occurs out of state and you would like to send your loved one home
to Volusia County for burial you have a couple of options.
1. You may ask locally for a referral to a reputable funeral home and have that
funeral home contact us.
2. You may call us long distance and we will assist you in choosing a funeral
home through the national associations we are a member of.
Either way, please contact us so that we may assist you with the arrangements.
Also, if you decide on arrangements other than sending your loved one to
Volusia County, please feel free to contact us as a resource for information or
if you have any questions or concerns. We would be glad to help you anyway we
can.
Unanticipated Death while on Vacation
In the event that there has not been any contact with a medical doctor in our
area, the Medical Examiner will have to be notified. Depending on the
circumstances, an autopsy may or may not be required.
Information Needed for Arrangement Conference
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